EVO Small Bites are Larger Size

I absolutely do not recommend Natura Pet and any of its petfoods (EVO, California Natural, Innova, etc) anymore. Since the company was purchased by Proctor & Gamble, there is no hope that their quality will remain. No matter what they say, any brand of Natura food will not be the same!

Updated once again…2009-08-11
Updated 2009-06-15 read below!

Even though I feed RAW food to my two dogs, I still like having a bag of EVO Small Bites. I sometimes give it for a quick breakfast meal and I use it for training treats.

I like it because the pieces are very small, and since Lexi is under 10 lbs, small is good.

Well, I just opened a new package of EVO Small Bites this morning and was surprised that they looked larger. I still had a few pieces from the last bag, so I compared the two sizes. The pieces in the new bag were DOUBLED in size of the previous bag.
What is going on?

Here’s a photo for comparison (note: the depth of each bite is still the same, even though the larger piece looks thicker in the photo, it’s really not)

EVO small bites are much larger now!

I am going to try to contact them today to see what their explanation is. If this is the new size, then I am very disappointed. It’s not small enough!

Update 2009-06-15: I phoned Natura Pet, I spoke to Heather; I explained my problem.

She went on to say that they have a new processing system now and that it allows the pieces to retain their full size. She said that before pieces were breaking down in transit (to the stores) and therefor causing a lot of crumbs in the bag. She said that EVO was their toughest product to make since there were no grains. The pieces were very hard and crumbled easy.

She asked me to compare the size of the new pieces to the example on the bag. At first they did look comparable, and it sounded reasonable. I asked if I could return the bag, and she answered of course.

I hung up, and then I compared the old pieces I had to the bag example photo, and they seemed just a tiny tad bit smaller. On a second look, the new pieces were indeed a little larger than the example on the bag. Some pieces were a lot larger than the example.

I redialed Natura, and Heather answered again.

Same story, she said there was nothing wrong, and the pieces now are the way they are supposed to be. She suggested that I return the bag and try to find one that was a different expiration that might have the older size.

Okay, update #2. I just looked at pieces from an older bag of California Natural Small Bites and they match the size of the larger EVO small bites….so maybe Heather was right all along! Oops, my bad. I guess I am being too picky!

Maybe I will keep the bag and just break them in half before giving them out. Oh well! I am now remembering why I always liked the EVO better for feeding and training. They were always smaller than the California Natural. Truthfully, I didn’t even realize the California Natural was Small Bites until I looked at the bag label.

I guess "small" is relative!

UPDATE 2009-08-11: This is so strange. I haven’t been happy with any of the other kibble choices, I was using the rest of a leftover bag of California Natural and some samples of Nature’s Variety Instinct, but I really wanted EVO….so yesterday I bought a bag. Guess what! The size of the kibble is small again. I compared it to the original smaller sized samples I saved, and they match!

And now I am wondering if I was right all along, and they messed up on the size of a batch of food. I have no idea!

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